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Job Vacancy Announcement Detail

Employer:	EFG Pacific Holdings, LLC.
DBA:	ISLAND BEST CHOICE
Address:	ROOM 104, MBP, NAURU LOOP SAIPAN, Northern Mariana Islands 96950 Northern Mariana Islands
Phone:	670-235-2883
Other Number:	670-235-2883
Contact EFG Pacific Holdings, LLC. via email

Job Vacancy Announcement	JVA
JVA Type:	New
Island	Saipan
FLSA Covered?	Yes, covered
DOD related?	No
PERM related? *	No
VEVRAA related?	No
Original Number of Openings:	2
Number of Openings Currently Available	2
Specific Worksite location:	ROOM 104 MARIANAS BUSINESS PLAZA NAURU LOOP SUSUPE
Job Classification:	Computer and Mathematical Occupations
Job Title:	COMPUTER USER SUPPORT SPECIALIST
Announcement Number:	21-01-88514
Job Classification:	Computer and Mathematical Occupations
Opening Date:	1/27/2021
Closing Date:	2/17/2021
Salary Range:	$17.48 to $17.48 / Hourly
Job Title:	COMPUTER USER SUPPORT SPECIALIST
Job Duties:	PROVIDE TECHNICAL SUPPORT FOR SOFTWARE MAINTENANCE OR USE. MONITOR COMPUTER SYSTEM PERFORMANCE TO ENSURE PROPER OPERATION. READ DOCUMENTS TO GATHER TECHNICAL INFORMATION. COLLABORATE WITH OTHERS TO RESOLVE INFORMATION TECHNOLOGY ISSUES. RESOLVE COMPUTER SOFTWARE PROBLEMS. INSTALL COMPUTER HARDWARE. TEACH OTHERS TO USE COMPUTER EQUIPMENT OR HARDWARE. TRAIN OTHERS IN COMPUTER INTERFACE OR SOFTWARE USE. TEST SOFTWARE PERFORMANCE. MODIFY SOFTWARE PROGRAMS TO IMPROVE PERFORMANCE. TEST COMPUTER HARDWARE PERFORMANCE. DOCUMENT OPERATIONAL ACTIVITIES. INSTALL COMPUTER SOFTWARE. MAINTAIN COMPUTER HARDWARE. EVALUATE UTILITY OF SOFTWARE OR HARDWARE TECHNOLOGIES. PROVIDE RECOMMENDATIONS TO OTHERS ABOUT COMPUTER HARDWARE. RECOMMEND CHANGES TO IMPROVE COMPUTER OR INFORMATION SYSTEMS. COLLABORATE WITH OTHERS TO DETERMINE DECISION SPECIFICATIONS OR DETAILS. CONDUCT RESEARCH TO GAIN INFORMATION ABOUT PRODUCTS OR PROCESSES. UPDATE KNOWLEDGE ABOUT EMERGING INDUSTRY OR TECHNOLOGY TRENDS. PARTICIPATE IN STAFFING DECISIONS. SUPERVISE INFORMATION TECHNOLOGY PERSONNEL.
High School Diploma Required?	Yes
Qualification Requirements:	JOB REQUIRES 12 MONTHS OF TRAINING AND 12 MONTHS WORK EXPERIENCE. WITH ASSOCIATE DEGREE IN COMPUTER SCIENCE OR SIMILAR STUDY. ACTIVE LISTENING-GIVING FULL ATTENTION TO WHAT OTHER PEOPLE ARE SAYING, TAKING TIME TO UNDERSTAND THE POINTS BEING MADE. ASKING QUESTIONS AS APPROPRIATE AND NOT INTERRUPTING AT INAPPROPRIATE TIMES. READING COMPREHENSION-UNDERSTANDING WRITTEN SENTENCES AND PARAGRAPHS IN WORK RELATED DOCUMENTS. SPEAKING-TALKING TO OTHERS TO CONVEY INFORMATION EFFECTIVELY. COMPLEX PROBLEM SOLVING-IDENTIFYING COMPLEX PROBLEMS AND REVIEWING RELATED INFORMATION TO DEVELOP AND EVALUATE OPTIONS AND IMPLEMENT SOLUTIONS. CRITICAL THINKING-USING LOGIC AND REASONING TO IDENTIFY THE STRENGTHS AND WEAKNESSES OF ALTERNATIVE SOLUTIONS, CONCLUSIONS OR APPROACHES TO PROBLEMS. WRITING-COMMUNICATING EFFECTIVELY IN WRITING AS APPROPRIATE FOR THE NEEDS OF THE AUDIENCE. JUDGEMENT AND DECISION MAKING-CONSIDERING THE RELATIVE COSTS AND BENEFITS OF POTENTIAL ACTIONS TO CHOOSE THE MOST APPROPRIATE ONE. ACTIVE LEARNING-UNDERSTANDING THE IMPLICATIONS OF NEW INFORMATION FOR BOTH CURRENT AND FUTURE PROBLEM-SOLVING AND DECISION MAKING. SYSTEMS ANALYSIS-DETERMINING HOW A SYSTEM SHOULD WORK AND HOW CHANGES IN CONDITIONS, OPERATIONS AND ENVIRONMENT WILL EFFECT OUTCOMES. INSTRUCTING-TEACHING OTHERS HOW TO DO SOMETHING. MONITORING-MONITORING/ASSESSING PERFORMANCE OF YOURSELF, OTHER INDIVIDUALS OR ORGANIZATIONS TO MAKE IMPROVEMENTS OR TAKE CORRECTIVE ACTION. SERVICE ORIENTATION-ACTIVELY LOOKING FOR WAYS TO HELP PEOPLE. TIME MANAGEMENT-MANAGING ONE'S OWN TIME AND THE TIME OF OTHERS.
Full or Part Time:	Full Time
Hours per Week:	35
Hours per Day:	7
Payment Frequency:	BIWEEKLY
Overtime Available:	Yes
Overtime Rate:	$26.22 - $26.22
Rate x 1.5 per hour Exempted:	No
Specify All Payroll Deductions:	CNMI WITHHOLDING TAX, FICA SS, FICA MEDICARE
Required tools, supplies and Equipment to be provided:	COMPUTER HARDWARE, SOFTWARE AND OFFICE SUPPLIES ARE PROVIDED.
Anticipated starting date of employment:	3/1/2021
Anticipated closing date of employment:	2/28/2022
Housing Provided:	No
Food Provided:	No
Transportation required:	No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:	0
Fringe Benefits:	NONE
Comments:	(1)EMPLOYMENT BASIS & DURATION:This job opportunity is for a temporary, full-time position, commencing on March 01, 2021 to February 28, 2022 (2) WORK HOURS Employees hired under this announcement will work on full time employment at least thirty five (35) hours per week. (3)THREE-FOURTHS GUARANTEE Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. (4) INBOUND/OUTBOUND TRANSPORTATION AND SUBSISTENCE The Employer shall pay for all inbound transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract, or where the worker is dismissed earlier, the employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker’s voluntary abandonment of employment. (5) PROVISION OF TOOLS, SUPPLIES AND EQUIPMENT The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job.(6)RECRUITMENT INFORMATION APPLICANTS MAY APPLY THRU ONLINE JOB POSTING, OR EMAIL @ efg.pacific.holdings@gmail.com, OR MAY SUBMIT OR DROP APPLICATION AT ROOM 104 MARIANAS BUSINESS PLAZA BLDG, NAURU LOOP, SUSUPE, SAIPAN. FROM TUESDAY TO FRIDAY, 8:00AM TO 4:00PM, OR MAY CALL AT TEL# 1670-235-2883. WORKERS COMPENSATION COVERAGE IS PROVIDED.