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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | LBC MABUHAY (SAIPAN) INC. |
| DBA: | LBC MABUHAY (SAIPAN) INC. |
| Address: | P.O. Box 501910 Saipan , Northern Mariana Islands 96950 United States |
| Phone: | 670-234-9013 |
| Other Number: | |
| Contact LBC MABUHAY (SAIPAN) INC. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | #102 Pangelinan Annex Bdlg., Chalan Pale Arnold, Chalan Laulau, Saipan, MP 96950 |
| Job Classification: | Sales and Related Occupations |
| Job Title: | Customer Service Representative |
| Announcement Number: | 20-10-87991 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 10/23/2020 |
| Closing Date: | 11/13/2020 |
| Salary Range: | $12.57 to $12.57 / Hourly |
| Job Title: | Customer Service Representative |
| Job Duties: | Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | At least six (6) months work experience. • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Speaking — Talking to others to convey information effectively. • Service Orientation — Actively looking for ways to help people. • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $18.85 - $18.85 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Withholding Taxes, FICA & Medicare Contributions |
| Required tools, supplies and Equipment to be provided: | Tools, supplies and equipment needed to perform the duties are at no charge to employees and will be provided by employer. |
| Anticipated starting date of employment: | 11/1/2020 |
| Anticipated closing date of employment: | 9/30/2021 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | n/a |
| Fringe Benefits: | Worker's compensation provided by the Employer. |
| Comments: | The job opportunity is a temporary, full-time position advertised as a Customer Service Representative, with a total number of 1 job opening available to be filled up. The potential applicant/s may apply directly to LBC Mabuhay Saipan, Inc. by contacting us at (670) 234-9013 or thru our email address at lbcspn33@pticom.com. The business days of the company is between Mondays thru Fridays and is open between 8:00am to 5:00pm for all related recruitment process. In addition, they may post their resume at the CNMI Department of Labor at marianaslabor.net Three-Fourths Guarantee: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. Transportation and Subsistence: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Non-Discrimination Statement LBC Mabuhay Saipan Inc. does not discriminate its applicants on the basis of race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender (including pregnancy, sexual harassment and other sexual misconduct including acts of sexual violence such as rape, sexual assault, sexual exploitation and coercion), gender identity and/or expression (including a transgender identity), sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law. |