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Job Vacancy Announcement Detail


Employer: Yaong Corporation
DBA: Yaong Corporation
Address: P.O. Box 505946
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-235-8728
Other Number: 670-233-8731
Contact Yaong Corporation via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * Yes
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan
Job Classification: Computer and Mathematical Occupations
Job Title: Computer User Support Specialist
Announcement Number: 20-09-87731
Job Classification: Computer and Mathematical Occupations
Opening Date: 9/30/2020
Closing Date: 10/30/2020
Salary Range: $10.64 to $10.64 / Hourly
Job Title: Computer User Support Specialist
Job Duties: Monitor the daily performance of the company's computer systems. Setup and install computer equipment for employee use, ensuring hardware, software & peripherals are working properly. Assess the employee's work are a for needed space for the computer equipment & peripheral as well as ensure necessary resources such as cables, power outlet, surge protection, and power backups are installed and functioning properly. Educate and train employees on the proper use of computer hardware and software and peripherals. Answer employee questions regarding computer software or hardware. Troubleshoot computer hardware or software if the answers do not solve the employee's computer problems. Troubleshooting includes conferring with the employee, performing diagnostic testing, consulting technical manuals or websites to resolve the computer hardware or software problem. Perform minor repairs; refer major hardware, peripheral equipment, or software problems to vendor or service center for service. Coordinate with vendor for pick-up/delivery of hardware/equipment and testing that it is working properly upon return from the vendor from service center. Periodically evaluate if the company's computers, hardware, software, and peripherals are working effectively or if they need replacement or upgrade. Modify and/or customize programs for internal needs. Perform other duties as may be assigned.
High School Diploma Required? Yes
Qualification Requirements: High school graduate with minimum 4 years work related experience in Computer Support Services. Knowledge of basic principles and practices of office administration, communications, and customer support service etiquette. Knowledge of personal computer hardware and software installation, repair, testing and troubleshooting. Knowledge of Microsoft based products, installation and operation. Skills in installing, maintaining, repairing and problem-diagnosing computer hardware and software applications. Skills in managing own time. Skills in using personal computer hardware and Microsoft programs. Ability to communicate clearly, concisely and accurately with all levels of staff users, both verbally, over the phone and in person, and in writing. Ability to make logical and sound decisions in the resolution of technically challenging situations; translate user needs into technical solutions.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $15.96 - $15.96
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: All applicable taxes as mandated by law.
Required tools, supplies and Equipment to be provided: none
Anticipated starting date of employment: 10/1/1900
Anticipated closing date of employment: 10/1/1900
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: n/a
Fringe Benefits: None
Comments: Please send complete and detailed resume to Yaong Corporation Unit 6 REM Center, Cheribiyan Drive, Gualo Rai, Saipan, or mail to P.O. Box 505946, Saipan, MP 96950 or email to yaong.hr2@gmail.com. Background check may be required prior to employment.