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Job Vacancy Announcement Detail
Employer: | Yaong Corporation |
DBA: | Yaong Corporation |
Address: | P.O. Box 505946 Saipan, Northern Mariana Islands 96950 United States |
Phone: | 670-235-8728 |
Other Number: | 670-233-8731 |
Contact Yaong Corporation via email |
Job Vacancy Announcement | JVA |
JVA Type: | New |
Island | Saipan |
FLSA Covered? | Yes, covered |
DOD related? | No |
PERM related? * | Yes |
VEVRAA related? | No |
Original Number of Openings: | 1 |
Number of Openings Currently Available | 1 |
Specific Worksite location: | Saipan |
Job Classification: | Computer and Mathematical Occupations |
Job Title: | Computer User Support Specialist |
Announcement Number: | 20-09-87731 |
Job Classification: | Computer and Mathematical Occupations |
Opening Date: | 9/30/2020 |
Closing Date: | 10/30/2020 |
Salary Range: | $10.64 to $10.64 / Hourly |
Job Title: | Computer User Support Specialist |
Job Duties: | Monitor the daily performance of the company's computer systems. Setup and install computer equipment for employee use, ensuring hardware, software & peripherals are working properly. Assess the employee's work are a for needed space for the computer equipment & peripheral as well as ensure necessary resources such as cables, power outlet, surge protection, and power backups are installed and functioning properly. Educate and train employees on the proper use of computer hardware and software and peripherals. Answer employee questions regarding computer software or hardware. Troubleshoot computer hardware or software if the answers do not solve the employee's computer problems. Troubleshooting includes conferring with the employee, performing diagnostic testing, consulting technical manuals or websites to resolve the computer hardware or software problem. Perform minor repairs; refer major hardware, peripheral equipment, or software problems to vendor or service center for service. Coordinate with vendor for pick-up/delivery of hardware/equipment and testing that it is working properly upon return from the vendor from service center. Periodically evaluate if the company's computers, hardware, software, and peripherals are working effectively or if they need replacement or upgrade. Modify and/or customize programs for internal needs. Perform other duties as may be assigned. |
High School Diploma Required? | Yes |
Qualification Requirements: | High school graduate with minimum 4 years work related experience in Computer Support Services. Knowledge of basic principles and practices of office administration, communications, and customer support service etiquette. Knowledge of personal computer hardware and software installation, repair, testing and troubleshooting. Knowledge of Microsoft based products, installation and operation. Skills in installing, maintaining, repairing and problem-diagnosing computer hardware and software applications. Skills in managing own time. Skills in using personal computer hardware and Microsoft programs. Ability to communicate clearly, concisely and accurately with all levels of staff users, both verbally, over the phone and in person, and in writing. Ability to make logical and sound decisions in the resolution of technically challenging situations; translate user needs into technical solutions. |
Full or Part Time: | Full Time |
Hours per Week: | 40 |
Hours per Day: | 8 |
Payment Frequency: | Bi-weekly |
Overtime Available: | Yes |
Overtime Rate: | $15.96 - $15.96 |
Rate x 1.5 per hour Exempted: | No |
Specify All Payroll Deductions: | All applicable taxes as mandated by law. |
Required tools, supplies and Equipment to be provided: | none |
Anticipated starting date of employment: | 10/1/1900 |
Anticipated closing date of employment: | 10/1/1900 |
Housing Provided: | No |
Food Provided: | No |
Transportation required: | No |
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | n/a |
Fringe Benefits: | None |
Comments: | Please send complete and detailed resume to Yaong Corporation Unit 6 REM Center, Cheribiyan Drive, Gualo Rai, Saipan, or mail to P.O. Box 505946, Saipan, MP 96950 or email to yaong.hr2@gmail.com. Background check may be required prior to employment. |