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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Joint Marketing Inc. |
| DBA: | PROPERTY MANAGEMENT |
| Address: | PMB 149 PO BOX 10001 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-233-2825 |
| Other Number: | |
| Contact Joint Marketing Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | GARAPAN |
| Job Classification: | Sales and Related Occupations |
| Job Title: | CUSTOMER SERVICE REPRESENTATIVE |
| Announcement Number: | 20-04-82503 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 4/25/2020 |
| Closing Date: | 5/16/2020 |
| Salary Range: | $9.27 to $9.27 / Hourly |
| Job Title: | CUSTOMER SERVICE REPRESENTATIVE |
| Job Duties: | Manage large amounts of incoming calls Generate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationship and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales target and call handling quotasMaintain financial accounts by processing customers adjustmentsKeep records of customer interactions, process customer accounts and file documentsAdvise on company information Take payment information and other pertinent information such as address and phones numbersAnswer questions about warranties or terms of saleInform customer of deals and promotionsWork with customer service manager to ensure proper customer service is being deliveredComplied reports on overall customer satisfaction. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | 12months of working with experience employees, must be available to work occasional nights, holidays, and week ends, fluent in both mandarin and Chinese track record of over-achieving quota. Customer orientation and ability to adapt/respond to different types of characters |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $13.905 - $13.905 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Applicable Federal & Local Taxes |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable |
| Anticipated starting date of employment: | 10/1/2020 |
| Anticipated closing date of employment: | 9/30/2021 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | The job opportunity is a temporary, full-time position commencing on October 1, 2020 to September 30, 2021.Monday to Friday from 8:00am to 5:00pm. THREE-FOURTH GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extension, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place or recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distance involved. Interested applicants may apply in person from Monday to Friday from 8:00am to 5:00pm at our office. Please bring your resume. Call:Tel: 1(670) 2859009 or email to jmarketingsaipan@gmail.com |
| Comments: | worker's compensation provided. |