Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | D.W., LLC. |
| DBA: | D.W., LLC. |
| Address: | PMB 397 Box 10001 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-285-4413 |
| Other Number: | |
| Contact D.W., LLC. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | As Mahetog , Saipan MP 96950 |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Customer Care Coordinator |
| Announcement Number: | 19-09-80751 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 9/30/2019 |
| Closing Date: | 10/21/2019 |
| Salary Range: | $9.26 to $9.26 / Hourly |
| Job Title: | Customer Care Coordinator |
| Job Duties: | Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Other related duties that may arise. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | These occupations usually require a high school diploma. Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. These occupations often involve using your knowledge and skills to help others. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $13.89 - $13.89 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Withholding Tax, FICA and SSS as required by Law. |
| Required tools, supplies and Equipment to be provided: | Computer and other basic equipments. |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | NONE |
| Comments: | Worker's Compensation Insurance as required by Saipan CNMI Law. |