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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Century Tours, Inc. |
| DBA: | Century Tours |
| Address: | P.O. Box 10000 PPP 1028 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-235-3712 |
| Other Number: | 670-233-6084 |
| Contact Century Tours, Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Saipan and at all Century Tours Inc. offices |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Tour Coordinator |
| Announcement Number: | 19-09-79980 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 9/9/2019 |
| Closing Date: | 9/24/2019 |
| Salary Range: | $7.25 to $9 / Hourly |
| Job Title: | Tour Coordinator |
| Job Duties: | Collect payment for transportation and accommodations from customer. Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers. Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs. Record and maintain information on clients, vendors, and travel packages. Book transportation and hotel reservations, using computer terminal or telephone. Print or request transportation carrier tickets, using computer printer system or system link to travel carrier. Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations. Inform Tour Sales Representatives of guest’s bus number assignments. Coordinate with China office regarding confirmation of hotel bookings and other arrangements for guests, prepares tour schedules, itineraries, guests tour booklet; and compiles reports of transactions. Answers guests and China office inquiries concerning tour routes, sightseeing schedules, fares and fees, and accommodations. Prepare activity forms for Tour Sales Representatives, prepare key envelopes for incoming guests. Make bus reservations. Reply to China office emails. Greet guests and act on inquiries from staff, clients, guests, and to a lesser extent, the general public. Ensures all travel arrangements run according to plan and that accommodation, meals and service are satisfactory. Ensures that the tour is running smoothly for individual members of the group. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | High School Diploma or GED with 1 year work experience in travel/tour operation, service based work environment, room reservations and vendor relations. Skilled in the use of various operating system: Microsoft Office, Microsoft Internet Explorer, Microsoft Word, Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
| Full or Part Time: | Full Time |
| Hours per Week: | 32 |
| Hours per Day: | 7 |
| Payment Frequency: | Biweekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $13.5 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | FICA and Withholding tax. Medical/dental insurance premium if employee enrolls. |
| Required tools, supplies and Equipment to be provided: | Company tour vans, desktop computers, uniforms, office stationery (pens/pencils, papers, forms, etc.), Xerox machines, company radio phones, Company ID badges. |
| Anticipated starting date of employment: | 9/30/2019 |
| Anticipated closing date of employment: | 9/29/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Vacation and sick leaves. Medical Insurance benefit, 100% coverage or with premium sharing arrangements based on tenure. Life Insurance and Accidental Death & Dismemberment benefit. 401(k) retirement plan. Holiday pay. Duty meal. Workers compensation. |
| Comments: | Applications may be obtained from the Front Office of Century Tours, Inc., located at the ground floor of the Kanoa Resort on Beach Road in Susupe, Saipan. Offices are open Sunday-Saturday from 9 AM-6 PM. Drug testing is required prior to employment. |