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Job Vacancy Announcement Detail


Employer: ITS Corporation
DBA: ITS Corporation
Address: P.O.Box 502273 Chalan Lau Lau
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-285-4805
Other Number: 670-235-6511
Contact ITS Corporation via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: ITS Corporation, Chalan Lau Lau, Saipan
Job Classification: Sales and Related Occupations
Job Title: Customer Service Representative
Announcement Number: 19-08-79368
Job Classification: Sales and Related Occupations
Opening Date: 8/28/2019
Closing Date: 9/18/2019
Salary Range: $9.26 to $9.26 / Hourly
Job Title: Customer Service Representative
Job Duties: Duties may include but not limited to Conferring with customers by phone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints; checking to ensure that appropriate changes were made to resolve customer's problems; keeping records of customer interactions or transactions, customer's service or billing complaints by performing activities such as exchanging service, refunding money or adjusting bills, and completing contract forms, preparing documents or issuing service discontinuance orders using computer.
High School Diploma Required? Undetermined
Qualification Requirements: Must have 12 months (1 year) experience as a customer service representative. Must have a valid CNMI driver's license. Must know how to operate a computer.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $13.89 - $13.89
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: All applicable CNMI and Federal taxes only.
Required tools, supplies and Equipment to be provided: Employer will provide tools, supplies and equipment.
Anticipated starting date of employment: 10/1/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: ITS Corporation, Chalan Lau Lau, Saipan
Fringe Benefits: None
Comments: ITS Corporation provides job opportunity for one (1) Customer Service Representative. All interested applicants can submit their resume at: infor@itscorporation.net or visit our office at Chalan Lau Lau, Chalan Pale Arnold, Middle Road, or contact us at 235-6511 or 285-4805., 8:00 a.m. to 5:00 p.m., Monday thru Saturday. Other matters: The employer will comply with the Three-Fourths Guarantee: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. Transportation and Subsistence: If the work completes 50% of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved.