Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Saipan Adventures Inc. |
| DBA: | Saipan Adventures Inc. |
| Address: | P.O. Box 10000 PMB 928 PPP Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-235-3715 |
| Other Number: | |
| Contact Saipan Adventures Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | G/F Kanoa Resort, Beach Road, Susupe, Saipan, MP |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Reservations Agent |
| Announcement Number: | 19-08-79068 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 8/22/2019 |
| Closing Date: | 9/12/2019 |
| Salary Range: | $8.8 to $12.69 / Hourly |
| Job Title: | Reservations Agent |
| Job Duties: | Plan, schedule or supervise the work of other employees. Confer with customers to determine their service requirements and travel preferences. Announce arrival and departure information, using public address systems. Maintain computerized inventories of available passenger space and provide information on space reserved or available. Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements. Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies. Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers. Prepare customer invoices and accept payment. Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations. Promote particular destinations, tour packages, and other travel services. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Verify customers' credit, and establish how the customer will pay for the accommodation. Keep records of room availability and guests' accounts, manually or using computers. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Record guest comments or complaints, referring customers to managers as necessary. Compute bills, collect payments, and make change for guests. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Date-stamp, sort, and rack incoming mail and messages. Arrange tours, taxis, or restaurant reservations for customers. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High school diploma or GED. At least one (1) year of related supervisory experience. Must possess knowledge of China market. Fluency in both written and oral communication in the English and Chinese languages is preferred as incumbent will serve as a liaison with China office regarding any requests and inquiries. Able and willing to work shifts, evenings, graveyards, holidays, and weekends. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Actively looking for ways to help people. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Adjusting actions in relation to others' actions. Considering the relative costs and benefits of potential actions to choose the most appropriate one. Managing one's own time and the time of others. Communicating effectively in writing as appropriate for the needs of the audience. Understanding the implications of new information for both current and future problem-solving and decision-making. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | Biweekly |
| Overtime Available: | Yes |
| Overtime Rate: | $13.2 - $19.035 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | All Local and State Income Taxes and share of medical insurance, if applicable. |
| Required tools, supplies and Equipment to be provided: | Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned. |
| Anticipated starting date of employment: | 9/27/2019 |
| Anticipated closing date of employment: | 9/26/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Paid leave, Holiday pay, and 401(k) retirement plan subject to company policy. Workers' Compensation provided. |
| Comments: | The job opportunity is a temporary, full-time position commencing on September 27, 2019 to September 26, 2020 THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Interested applicants may apply with Saipan Adventures, Inc. via (hand delivery, mail, email, facsimile). All employment applications and resume’ must be received no later than the closing date shown above. Prospective U.S. worker applicants may apply and be interviewed for the job opportunity directly with the employer by: a) sending resume’ via mail to Mr. Eli Arago, Saipan Adventures, Inc. with postal address P.O. Box 10000 PMB 1028 PPP, Saipan MP 96950; or hand deliver at the Ground Floor, Kanoa Resort, Beach Road, Susupe, Saipan, during regular office hours from 9:00 am to 6:00 pm, Sunday-Saturday, with telephone number (670)234-6608. Facsimile: (670) 234-6610. b) picking up an application form and submitting a filled-out document along with the resume via email at savi_recruitment@tanholdings.com or in person at the employer's office located at the ground floor of the Kanoa Resort on Beach Road in Susupe, Saipan. Office Hours: Sunday-Saturday from 9:00 AM to 6:00 p.m. |