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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Saipan Portopia Hotel Corporation |
| DBA: | Hyatt Regency Saipan |
| Address: | POB 5087 CHRB Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-323-5867 |
| Other Number: | 670-233-0182 |
| Contact Saipan Portopia Hotel Corporation via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Hyatt Regency Saipan |
| Job Classification: | Food Preparation and Serving Related Occupations |
| Job Title: | Outlet Team Leader |
| Announcement Number: | 19-08-77549 |
| Job Classification: | Food Preparation and Serving Related Occupations |
| Opening Date: | 8/7/2019 |
| Closing Date: | 8/28/2019 |
| Salary Range: | $9.16 to $9.9 / Hourly |
| Job Title: | Outlet Team Leader |
| Job Duties: | Assists the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. Ensures the delivery of brand promise and provides exceptional guest service at all times. Provides excellent service to internal customers in other departments as appropriate. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Maintains positive guest and colleague interactions with good working relationships. Establishes a rapport with guests maintaining good customer relationships. Assists to improve productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines. Assists to ensure that the outlet is operated in line with maximising profit while delivering on the brand promise. Assists the Outlet Manager to achieve the monthly and annual financial targets and the outlet’s revenue. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. Ensures that minimum brand standards have been implemented. Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented. Responds to the results of the Consumer Audit / Guest Satisfaction Surveys and ensures that the relevant changes are implemented. Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of: We work through Teams. Assists in conducting monthly inventory checks on all operating equipment and supplies. Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives. Ensures that the outlet is kept clean and organised, both at the front as well as the back of house. In the absence of Assistant Outlet Manager, conduct daily pre-shift briefings to employees on preparation, service and menu. Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate. Performs the function of cashier and responsible for Micros cashiering procedure. Balances cash and credit card charges and remittance of cash to Front Office Safe. Makes necessary checks needed for specific events or functions. Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods. Assists with conducting monthly inventory checks on all operating equipment and supplies. Assist to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to. Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. Work days and hours are flexible. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High school diploma/GED required plus 12 months experience in related field. Good problem solving, administrative and interpersonal skills are a must. Must be able to pass a health examination and food handlers workshop required by CNMI law. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $13.74 - $14.85 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI tax, Federal Tax, Medicare and Social Security |
| Required tools, supplies and Equipment to be provided: | Employer-Provided Items 655.423 (k); Requires Employer provide to the worker, without charge or deposit charge, all tools, supplies and equipment required to perform the duties assigned. |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Medical, Dental, Workman Compensation Insurance and 401K offered by employer. Vacation and Sick Leave provided by Employer for Full-time employees only. One duty meal provided free at the employee’s cafeteria. |
| Comments: | Applicants may apply online at www.marianaslabor.net or call Hyatt Regency Saipan Human Resource office at (670)234-1234 Monday thru Friday (except holidays) between the hours of 8:30am to 5:30pm. Or they can send an email to spnrs-human.resources@hyatt.com for inquiry. Application Forms will be available 24/7 at the hotel's Front Desk. Hyatt Regency Saipan is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Hyatt Regency Saipan’s policy applies to all terms and conditions of employment. To achieve our goal of equal opportunity, Hyatt Regency Saipan maintains an affirmative action plan through which it makes good faith efforts to recruit, hire, and advance in employment qualified minorities, females, individuals with disabilities, and protected veterans. Note(s): Three-fourths 20 CFR 655, Subpart E: "Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or it its extensions, if any". |