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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific Resort Hotel- Saipan / Imperial Palace
Address: CPL Derenece Jack Road, Orchid Street, Garapan
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9900
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan
Job Classification: Personal Care and Service Occupations
Job Title: Supervisor Guest Service Agent - Transportation
Announcement Number: 19-03-71083
Job Classification: Personal Care and Service Occupations
Opening Date: 3/14/2019
Closing Date: 3/29/2019
Salary Range: $10 to $15 / Hourly
Job Title: Supervisor Guest Service Agent - Transportation
Job Duties: • Responsible for Transportation day to day operations, supervise and ensure the smooth running of Transportation Services and develop and maintain good employee relations through intelligent interpretation and conscientious application of Company personnel policies • Maintain complete and readily accessible files and records necessary for effective operations and future reference, interpret company policies and procedures for colleagues and work diligently to achieve goals, plan and budget established for his/her department in co-operation with the departmental Management • Recommend improvements for the department, improving services, increasing revenue or reducing cost, ensure the proper security (control of undesirables), cleanliness and maintenance of the foyer, driveways and conduct shift briefing to ensure that all Transportation colleagues are kept up to date of the latest information • Ensure that other department are kept fully informed of any situation, problems or difficulties where their assistance might be needed, ensure punctuality and proper manner of work in the area, ensure fire and safety hazards are removed in the work area and ensure that additional responsibilities that may be implemented from time to time are properly executed by colleagues • Control traffic flow in the departmental vicinity, interact with guests and internal staff from Asian and international countries by providing friendly, efficient and courteous customer service to all internal and external customers, interact with department and company team members, management, and contractors professionally and positively. • Participate in community projects or activities in order to promote the Company’s image and cooperation to improve community relationship. • Remain well-mannered and well-groomed as per department and company standards at all times. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Perform other related duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: • High school diploma required, college degree or equivalent in related field preferred. • Minimum of two years experience in Hotel/ Transportation/ Concierge/ F&B area. • Ability to communicate in English to deal with guests and internal staff from Asian and International countries; knowledge of Chinese is an advantage. • Customer service oriented • Ability to operate Microsoft Windows & Office software, including operate computerized accounting and spreadsheet programs • Able to work on shifts and be flexible regarding work schedules according to business demand. • Able to sit or stand for long periods of time while performing duties. • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $15 - $22.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations.
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 10/1/2019
Anticipated closing date of employment: 9/30/2021
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you