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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific Resort Hotel- Saipan / Imperial Palace |
| Address: | CPL Derenece Jack Road, Orchid Street, Garapan Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 9 |
| Number of Openings Currently Available | 9 |
| Specific Worksite location: | Saipan |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Senior Guest Service Agent - Transportation |
| Announcement Number: | 19-03-71069 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 3/14/2019 |
| Closing Date: | 3/29/2019 |
| Salary Range: | $9.52 to $18.88 / Hourly |
| Job Title: | Senior Guest Service Agent - Transportation |
| Job Duties: | • Responsible for assisting the supervisor with transportation day to day operations, ensure the smooth running of Transportation Services and develop and maintain good employee relations through intelligent interpretation and conscientious application of Company personnel policies • Assist the supervisor with maintaining complete and readily accessible files and records necessary for effective operations and future reference, interpret company policies and procedures for colleagues and work diligently to achieve goals, plan and budget established for his/her department in co-operation with the departmental Management • Assist with recommending improvements for the department, improving services, increasing revenue or reducing cost, ensure the proper security (control of undesirables), cleanliness and maintenance of the foyer, driveways and conduct shift briefing to ensure that all Transportation colleagues are kept up to date of the latest information • Assist with ensuring that other department are kept fully informed of any situation, problems or difficulties where their assistance might be needed, ensure punctuality and proper manner of work in the area, ensure fire and safety hazards are removed in the work area and ensure that additional responsibilities that may be implemented from time to time are properly executed by colleagues • Assist with the traffic flow in the departmental vicinity, interact with guests and internal staff from Asian and international countries by providing friendly, efficient and courteous customer service to all internal and external customers, interact with department and company team members, management, and contractors professionally and positively. • Assist with participating in community projects or activities in order to promote the Company’s image and cooperation to improve community relationship. • Remain well-mannered and well-groomed as per department and company standards at all times. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Perform other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • High school diploma required, college degree or equivalent in related field preferred. • Minimum of two years experience in Hotel/ Transportation/ Concierge/ F&B area. • Ability to communicate in English to deal with guests and internal staff from Asian and International countries; knowledge of Chinese is an advantage. • Customer service oriented • Ability to operate Microsoft Windows & Office software, including operate computerized accounting and spreadsheet programs • Able to work on shifts and be flexible regarding work schedules according to business demand. • Able to sit or stand for long periods of time while performing duties. • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task. III. Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $14.28 - $28.32 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations. |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2021 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you |