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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific Resort Hotel- Saipan / Imperial Palace |
| Address: | CPL Derenece Jack Road, Orchid Street, Garapan Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9900 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 3 |
| Number of Openings Currently Available | 3 |
| Specific Worksite location: | Saipan |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | VIP Tour Guide |
| Announcement Number: | 19-03-70708 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 3/12/2019 |
| Closing Date: | 3/27/2019 |
| Salary Range: | $16.82 to $23.55 / Hourly |
| Job Title: | VIP Tour Guide |
| Job Duties: | • Lead tour groups, drive vans or limousines, advise tour members of local interest points and prepare and present tour commentaries. • Maintain customers personal and emergency information; complete written reports of daily activities and a log any incidents should they occur. • Provide guests with information about the logistics of their stay and accommodation for their trip. • Act as key point of contact with the hotel for the VIP guests. • Ensure guest tour welcome pack is prepared and ready for their arrival. • Establish and maintain an effective relationship with the VIP guests to ensure they are satisfied with the service offering. • Provide status reports to management after the completion of each tour to ensure the provision of a customer focused service including meets 1st class standards. • Maintain written reports of daily activities and carry out other administrative work. • Assists in planning and implementation of Casino Marketing activities. • Account settlement. • Assist on gaming floor services including exchanging casino chips and greeting guests. • Assist to increase the amount of new membership and maintain a good relationship with all guests. • Remain well-mannered and well-groomed as per department and company standards at all times. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Perform other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • Minimum of 4 years Tour Guide experience. • Fluent in English and Mandarin or other languages; written and verbal. • Experience with delivering all tour activities in Saipan. • Must be well versed with the history of Saipan to educate the VIP guests on Saipan’s cultural and agricultural landscape. • Exceptional interpersonal skills to deliver service to VIP standards. • Up to 8 hours standing/walking may be required for one tour. • Must be able to work well remaining calm under pressure, and be a team player. • Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support high volume of guests. • Solution based mindset. • Must be able to sit or stand for long periods of time while performing duties. • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $25.23 - $35.325 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations. |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2021 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you |