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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Interpacific Resort (Saipan) Corp |
| DBA: | Interpacific Resort (Saipan) Corp |
| Address: | P.O. Box 502370 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-234-7976 |
| Other Number: | 670-234-2043 |
| Contact Interpacific Resort (Saipan) Corp via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Replacement |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Beach Road, San Antonio |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Front Desk Team Leader |
| Announcement Number: | 19-03-69107 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 3/6/2019 |
| Closing Date: | 3/21/2019 |
| Salary Range: | $7.25 to $7.95 / Hourly |
| Job Title: | Front Desk Team Leader |
| Job Duties: | Assist Front Desk Supervisor in overseeing the front desk daily operation and clerks assigned to greeting and checking guests into the hotel. Resolves customer complaints or answer customers' questions regarding services, policies and procedures. Supervises the work of Clerks to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provides guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implements corporate or departmental policies, procedures, and service standards in conjunction with management. Openly communicates job performance problems to identify causes and issues and works on resolving problems. Trains or instructs employees in job duties or company policies or arranges for training to be provided. Assists FD Supervisor in preparation of shift reports and other reports as requested by the management. Interprets and communicates work procedures and company policies to staff. Monitors cash transactions, collection of payments, currency exchange, etc. Establishes room assignments and assists guests in total check-in, including computer entries. Coordinates with other departments of the hotel to ensure best services are provided. Performs other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | One (1) year previous experience as a Front Desk Team Leader. Must be detailed-oriented, self-driven, dependable, ability to work well under pressure and assist Front Desk Supervisor to lead a team. Assist in managing the daily operations at the desk, assist in providing necessary training and support. Fluency in Korean, Japanese, Chinese or Russian is preferred. Must be able to work graveyard shifts, evenings, weekends and holidays. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $11.925 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI & Federal Tax Deductions |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2020 |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | None |
| Fringe Benefits: | Fringe benefits include duty meals, WCC, medical insurance, vacation / personal leave, life insurance, holiday pay and 401(k) retirement benefits. |
| Comments: | A PIC Employment Application must be submitted, together with the requirements, in order to be considered for the position. ALL APPLICATIONS MUST BE COMPLETE AT THE TIME OF SUBMISSION. Incomplete applications will NOT be accepted or considered. PIC applications are available at the PIC Security Desk by the Loading Dock/Employee Entrance. Skills testing may be required. |