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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Century Tours, Inc. |
| DBA: | iShop Saipan |
| Address: | P.O. Box 10000 PPP 1028 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-235-3712 |
| Other Number: | 670-233-6084 |
| Contact Century Tours, Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Saipan and at all Century Tours Inc. offices |
| Job Classification: | Management Occupations |
| Job Title: | Operations Manager (Retail) |
| Announcement Number: | 19-02-67130 |
| Job Classification: | Management Occupations |
| Opening Date: | 2/12/2019 |
| Closing Date: | 2/27/2019 |
| Salary Range: | $1972 to $3000 / Monthly |
| Job Title: | Operations Manager (Retail) |
| Job Duties: | Plan, direct, and coordinate the retail operations and the actual delivery of service to customers. Coordinate sales distribution by establishing sales assignments, targets, and goals while managing continuous training and development programs for all sales employees. Analyze sales statistics gathered by staff to determine sales potential to monitor the preferences of customers. Manage all sales staff to ensure the highest standard of performance from the team. Ensure all marketing run according to plan and service is satisfactory. Ensure that the sales experience is running smoothly for individual members of the group. Instruct Customer Service Supervisors and identified Team Leaders in designing flexible sales packages to meet the needs of different clients. Develop a close working relationship with all departments, colleagues and managers to ensure guest expectations and sale targets are met by communicating all requests to the relevant departments concerned. Maintain effective working relationships with visitors, identify their needs and ensure their repeat business. Provide advice on tourist expectations and travel and tour trends. Work closely with Vice President & other Department Managers to maximize sales, evaluate sales performance, and evaluate products on a regular basis in order to recognize challenges for the future. Actively seek all sales and revenue opportunities both internally and externally to increase the profile of the company. Responsible for creating required reports and maintaining records. Oversee and manage attendance, company policy & procedure compliance, service & performance training for all sales staff. Formulate and review operations policies, manage daily operations and plan the schedules of staff and use of company resources. Ensure knowledge of product, client relationships and services are maintained by all sales employees. Perform other related duties as required or assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High School Diploma or a GED. At least two (2) years of prior related supervisory or managerial experience in a retail environment. Familiarity with the POS System is preferred. Must be able and willing to work shifts, evenings, holidays, and weekends. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Biweekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | FICA and Withholding tax. Medical/dental insurance premium if employee enrolls. |
| Required tools, supplies and Equipment to be provided: | Company tour vans, laptop/desktop, uniforms, office stationery (pens/pencils, papers, forms, etc.), Xerox machines, company radio phones, IDs. |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | 25% of employee's contribution matched by employer (effective after the employee's 2nd year) if enrolled under the 401k Retirement Plan, 50% of Medical Insurance premium ($60.37) for incumbent's first 2 years (75% from 2-5 years, 100% employer share for 5 years or more), Holiday Pay (8hrs maximum), one duty meal if employee works more than 5 hours in one work day. |
| Comments: | Applications may be obtained from the Front Office of Century Tours Inc., located on the ground floor of the Kanoa Resort on Beach Road in Susupe Village, Saipan. Offices are open Sunday-Saturday from 9 AM-6 PM. Worker's compensation provided. Drug testing is required prior to employment. |