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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | SAIPAN COMPUTER SERVICES, INC. |
| DBA: | SAIPAN COMPUTER SERVICES, INC. |
| Address: | P.O. BOX 502148 SAIPAN, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-9110 |
| Other Number: | 670-234-9119 |
| Contact SAIPAN COMPUTER SERVICES, INC. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Garapan |
| Job Classification: | Computer and Mathematical Occupations |
| Job Title: | Technical Support Specialist (IT) |
| Announcement Number: | 19-02-66819 |
| Job Classification: | Computer and Mathematical Occupations |
| Opening Date: | 2/7/2019 |
| Closing Date: | 2/22/2019 |
| Salary Range: | $7.25 to $8.08 / Hourly |
| Job Title: | Technical Support Specialist (IT) |
| Job Duties: | Answer user inquiries regarding computer software or hardware operation to resolve problems.Enter commands and observe system functioning to verify correct operations and detect errors.Set up equipment , performing or ensuring proper installation of cables, operating systems, or appropriate software.Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.Conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Diagnose hardware,included printers or software problems and repair/resolve the problem.Develop training materials and procedures, or train users in the proper use of hardware or software.Confer with staff, users, and management to establish requirements for new systems or modifications. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Must have knowledge of Computer Networking. Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. BS, AS or Occupational Degree in Computer/Electronics Technology. Min.of 5 years experience as Technical Support Specialist or related. Must have skills; Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking — Talking to others to convey information effectively. Reading Comprehension — Understanding written sentences and paragraphs in work related documents. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing — Communicating effectively in writing as appropriate for the needs of the audience. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Time Management — Managing one's own time and the time of others. Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. Instructing — Teaching others how to do something. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Coordination — Adjusting actions in relation to others' actions. Service Orientation — Actively looking for ways to help people. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Must have abilities; Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Written Comprehension — The ability to read and understand information and ideas presented in writing. Written Expression — The ability to communicate information and ideas in writing so others will understand. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Speech Recognition — The ability to identify and understand the speech of another person. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. Selective Attention — The ability to concentrate on a task over a period of time without being distracted. Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Semi-Monthly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $12.12 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | According to Federal, CNMI and other tax regulations |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 10/1/2019 |
| Anticipated closing date of employment: | 9/30/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Subject to company approval |
| Comments: | Workers Compensation provided. An original Police Clearance required upon selection. Applicant tentatively selected for this position may be required to submit to and pass a drug test screening prior to employment. Potential Candidate may be subject to background investigation. Please apply through Marianaslabor.net. NO PHONE CALL please |