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Job Vacancy Announcement Detail


Employer: Saipan Laulau Development Inc.
DBA: LaoLao Bay Golf & Resort
Address: PMB 1020 PPP Box 10000
Saipan, MP, Northern Mariana Islands
96950 United States
Phone: 670-236-8888
Other Number: 670-236-8874
Contact Saipan Laulau Development Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: SAIPAN
Job Classification: Transportation and Material Moving Occupations
Job Title: Guest Service Coordinator
Announcement Number: 19-02-66611
Job Classification: Transportation and Material Moving Occupations
Opening Date: 2/4/2019
Closing Date: 2/19/2019
Salary Range: $7.25 to $7.25 / Hourly
Job Title: Guest Service Coordinator
Job Duties: Resolve customer complaints or problems. Assist in developing marketing strategies, plans, or procedures. Promote products, services, or other promotions. Greet customers and ask about the quality of service they are receiving. Resolve customer complaints or problems. Perform paperwork required for monetary transactions. Verify customers' credit, and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Issue room keys and escort instructions to Guest Service Attendants or other staff. Answer inquiries pertaining to hotel policies and services, and resolve guest complaints. Greet, register, and assign rooms to guests of hotels or motels. Make reservations for patrons, such as for golf tee times or hotel stays. Make travel arrangements for sightseeing or other tours. Receive, store, or deliver luggage or mail. Direct activities related to dispatching, routing, or tracking transportation vehicles. Other related duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: Six(6) months to One (1) year of experience in providing exceptional guest services in the hotel or golf industry while working with reservation software system. Preferred Korean, Japanese, or Chinese language skills a plus.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $10.875 - $10.875
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Federal and CNMI taxes and wages.
Required tools, supplies and Equipment to be provided: by Company
Anticipated starting date of employment: 4/1/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits: NONE
Comments: Applicant must pick up an Employment Application at the Front Desk of the hotel located in Kagman III and submit along with required check list. Application submission hours are Monday to Friday (9am to 11am & 1pm to 3pm). Incomplete applications will not be entertained.