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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | SUWASO CORPORATION |
| DBA: | SUWASO CORPORATION |
| Address: | P.O Box 501160 Saipan MP, Northern Mariana Islands 96950 United States |
| Phone: | 670-237-5051 |
| Other Number: | 670-237-5046 |
| Contact SUWASO CORPORATION via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Coral Ocean Golf Resort |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Front Office Agent (Chinese Market) |
| Announcement Number: | 18-08-62883 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 8/28/2018 |
| Closing Date: | 9/12/2018 |
| Salary Range: | $15600 to $17680 / Annually |
| Job Title: | Front Office Agent (Chinese Market) |
| Job Duties: | • Greet, register, and assign rooms to guests of hotels or motels. • Contact housekeeping or maintenance staff when guests report problems. • Issue room keys and escort instructions to bellhops. • Make and confirm reservations to Chinese Guest. • Verify customers' credit, and establish how the customer will pay for the accommodation. • Keep records of room availability and guests' accounts, manually or using computers for Chinese Market. • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. • Review accounts and charges with guests during the check out process. • Record guest comments or complaints, referring customers to managers as necessary. • Compute bills, collect payments, and make change for guests. • Transmit and receive messages, using telephones or telephone switchboards. • Answer inquiries from Chinese guest, pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. • Advise housekeeping staff when rooms have been vacated and are ready for cleaning. • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. • Clean and maintain lobby and common areas, such as restocking supplies and watering plants. • Date-stamp, sort, and rack incoming mail and messages. • Arrange tours, taxis, or restaurant reservations for customers. • Deposit guests' valuables in hotel safes or safe-deposit boxes. • Perform other task as assigned and determined by the Department Head. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High School Graduate or equivalent.Have at least three months to one year of related work experienced. Knowledge of principle and processes for providing excellent personal and customer service skills. Including handling large group of arrivals. Excellent interpersonal skills with a positive attitude, professional, neat and well-groomed at all times. Must be able understand English and preferably can speak, read and write in Chinese Language. Computer proficiency and email communication. Knowledge in any Hotel/Golf System software is a plus. Be able to stand for prolonged period of time. Willing to work in a flexible shifts, days, evenings, weekend and holidays. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $1.5 - $1.5 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Federal Deductions and Other Tax Regulations as required by law. |
| Required tools, supplies and Equipment to be provided: | Provided by the company. |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | Yes |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Benefit includes the following: 1. Health Insurance (after three months training period, if passed). 2. One Duty Meal in every 8 hours shift. 3. Other employee benefits approved by the management. |
| Comments: | Suwaso Corporation would like to invite all qualified US workers to send or submit application form or resume to humanresources@cogrsaipan.com. Application form is available in our main lobby. Please fill out the form completely. Incomplete application form may not be included in the assessment. Recommendation letter is a plus. No phone calls please. |