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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | ITS Corporation |
| DBA: | ITS Corporation |
| Address: | P.O.Box 502273 Chalan Lau Lau Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-285-4805 |
| Other Number: | 670-235-6511 |
| Contact ITS Corporation via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Transfer |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Saipan |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Customer Service Specialist |
| Announcement Number: | 18-08-62755 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 8/19/2018 |
| Closing Date: | 9/3/2018 |
| Salary Range: | $7.25 to $7.5 / Hourly |
| Job Title: | Customer Service Specialist |
| Job Duties: | Duties may include, but is not limited to: conferring with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints; checking to ensure that appropriate changes were made to resolve customers' problems; keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; resolving customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills; and completing contract forms, preparing documents, or issuing service discontinuance orders, using computer. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Minimum of 1-4 years of customer service experience. Must be: honest; trustworthy; diligent; and responsible. Must have good customer service, communication, and interpersonal skills. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $11.25 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | As per Federal & CNMI Laws |
| Required tools, supplies and Equipment to be provided: | Computer and office supplies will be provided. |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | None |
| Comments: |