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Job Vacancy Announcement Detail


Employer: Century Tours, Inc.
DBA: Century Tours
Address: P.O. Box 10000 PPP 1028
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-235-3712
Other Number: 670-233-6084
Contact Century Tours, Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 11
Number of Openings Currently Available 11
Specific Worksite location: Saipan and at all Century Tours Inc. offices
Job Classification: Office and Administrative Support Occupations
Job Title: Tour Sales Representative
Announcement Number: 18-07-61872
Job Classification: Office and Administrative Support Occupations
Opening Date: 7/28/2018
Closing Date: 8/12/2018
Salary Range: $1972 to $2000 / Monthly
Job Title: Tour Sales Representative
Job Duties: Greet and assist all walk-in and pre-booked customers. Attend to all customers’ queries and sales transactions in regards to optional tour and activities, products, prices, availability, product uses, and payment terms. Estimate or quote prices and discuss pricing, promotions, and discounts. Assist customers and coordinate with all related vendors and tour guides with reservation bookings. Prepare guest accommodations (hotel bookings, transportation services, and meal and/or land tour reservations). Answer incoming phone calls and relay important messages. Recommend services, products and establishments to customers, based on customers’ needs and interests. Drive tourists safely through various tour routes. Offer, up-sell, and market by promoting company services and products. Prepare company invoices and official receipts for customers and vendors. Input and maintain orderly system of data filing into company operating system (electronic and paper files). Work closely with vendors to ensure that reservation details are well-handled and properly recorded. Generate operation reports as needed such as incident reports, customer complaints, and etc. Communicate with (China) Office in regards to any inquiries. Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites. Perform administrative tasks such as ordering supplies; prepare internal and external memos, preparations of departmental meetings, and provide assistance to respective Manager and/or other departmental Managers. Perform other related duties as required or assigned.
High School Diploma Required? Undetermined
Qualification Requirements: High School Diploma or GED with a minimum of six (6) months to one (1) year experience in travel or tour operation, sales or service related field. Must have valid Tour Guide Certification from MVA or must be able to complete the Tour Guide Certification course and acquire a Tour Guide Certification from MVA under the company, prior to employment. Able and willing to work shifts, evenings, holidays, and weekends. Able to drive tourists safely through various tour routes. Preferred Fluent in both written and oral communication in the English and Chinese languages.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Biweekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: FICA and Withholding tax. Medical/dental insurance premium if employee enrolls.
Required tools, supplies and Equipment to be provided: Company tour vans, desktop computers, uniforms, office stationery (pens/pencils, papers, forms, etc.), Xerox machines, company radio phones, Company ID badges.
Anticipated starting date of employment: 10/1/2018
Anticipated closing date of employment: 9/30/2019
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: N/A
Fringe Benefits: Vacation and sick leaves. Medical Insurance benefit, 100% coverage or with premium sharing arrangements based on tenure. Life Insurance and Accidental Death & Dismemberment benefit. 401(k) retirement plan. Holiday pay. Duty meal. Workers compensation.
Comments: Applications may be obtained from the Front Office of Century Tours, Inc., located at the ground floor of the Kanoa Resort on Beach Road in Susupe, Saipan. Offices are open Sunday-Saturday from 9 AM-6 PM. Drug testing is required prior to employment.