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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | D.W., LLC. |
| DBA: | D.W., LLC. |
| Address: | PMB 397 Box 10001 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-285-4413 |
| Other Number: | |
| Contact D.W., LLC. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Sadog Tasi |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Customer Care Coordinator |
| Announcement Number: | 18-07-61687 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 7/26/2018 |
| Closing Date: | 8/10/2018 |
| Salary Range: | $7.05 to $7.55 / Hourly |
| Job Title: | Customer Care Coordinator |
| Job Duties: | Receive initial customer request for service.Conduct initial analysis of customer issue to triage and determine appropriate course of action. Coordinate with Manager response. Document requests in service and scheduling systems. Performs other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | At least one year proven customer support experience or related job. Customer orientation and ability to adapt/respond to different personality types. Positive, helpful approach to solving issues/problem. Excellent communication and listening skills. Ability to establish and maintain good customer relationship. Can work on flexible time and must available to work on during weekends. Preferably Chinese speaking. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.575 - $11.325 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI Wages & Salaries tax, Federal Tax and FICA tax as required. |
| Required tools, supplies and Equipment to be provided: | None. |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | None |
| Fringe Benefits: | None. |
| Comments: | Workers' compensation provided. |