Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Asia Pacific Hotels Inc. |
| DBA: | Century Hotel |
| Address: | Building #7325, Chalan Pali Arnold Road, P.O.Box 10000 PMB 1028 PPP Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-235-3715 |
| Other Number: | 670-235-3712 |
| Contact Asia Pacific Hotels Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Century Hotel |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Senior Supervisor, Guest Relations |
| Announcement Number: | 18-05-60310 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 5/22/2018 |
| Closing Date: | 6/6/2018 |
| Salary Range: | $2000 to $2700 / Monthly |
| Job Title: | Senior Supervisor, Guest Relations |
| Job Duties: | Leads, develops and supervises all Guest Relations Agents, assist with check-ins and check-outs at the front desk and ensure to provide quality service to all hotel guests. Trains new employees under who will work under the department. Act as the liaison between the Operations Manager and the Front Office staff. Resolves guest complaints and maximize the sales by providing the guest with additional information regarding its products and services. Oversee the front line operation in the absence of the Operations Manager. Ensure that the establishment will run efficiently and profitably. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | 2-3 years experience in front office in a Supervisory capacity and preferably from a full service hotel. Must be able to supervise and coordinate the activities of guests relations workers to ensure that guests on vacation or business travel have a pleasant experience. Must be proficient in computer software applications and Opera, strong customer service and time management skills are essential. Must be able to work with a flexible schedule including early morning hours, nights, weekends and holidays. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | All state and local taxes and share of medical insurance, if applicable. |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Per Management's Approval. Workers compensation provided. |
| Comments: | All applications may be picked up at Fiesta Resort & Spa Saipan's Security Office located at the ground floor, south wing receiving area. |