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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | DFS Saipan Limited |
| DBA: | DFS Saipan Limited |
| Address: | PO Box 500528 Garapan Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-6615 |
| Other Number: | |
| Contact DFS Saipan Limited via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | DFS Galleria, 500528 Beach Road, Saipan, MP 96950 CNMI |
| Job Classification: | Sales and Related Occupations |
| Job Title: | Client Services Manager |
| Announcement Number: | 18-03-57324 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 3/13/2018 |
| Closing Date: | 4/12/2018 |
| Salary Range: | $62200 to $62200 / Annually |
| Job Title: | Client Services Manager |
| Job Duties: | TITLE: Client Services Manager (Job code: KC-01) JOB DETAILS: Responsible for leading the team of Personal Shoppers and Concierge in establishing and building strong relationships, providing the highest quality and outstanding personalized service, and ultimate shopping experience to our Loyal T members while delivering sales & productivity targets. Provide consistent motivation and coaching to ensure desired luxury service behavior standards/expectations are achieved. Maintain ongoing long term relationship through personalized communication with clients. Partner with the Sales & Marketing and Consumer Marketing to develop new sources of clientele, events and programs. Manage Prestige Lounge to maintain a luxury shopping environment to Prestige members. Manage Loyal T data base, recruit new members and increase high tier members through various activities. Actively promote the DFS brand and strong positive professional image at all times. Complete internal reports and participate in various projects as/when required. Supervise team compliance with all company policies and procedures. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree (or foreign equivalent) in Hospitality and Tourism Management, Business or closely related field and 3 year of experience in the service/hospitality industry, job offered or related occupation. Special Requirements Must possess knowledge/expertise with the following: 1. Working in a culturally diverse environment within the service/hospitality industry. 2. Use of budgeting and financial software, including excel spreadsheet; Microsoft word and power point to present to senior management or clientele. 3. Knowledge of business and management principles involved in strategic planning, leadership techniques and coordination of people and resources in a luxurious clientele environment. 4. Experience and creativity in creating luxurious events for VIP clientele that promote exclusivity in shopping experiences. Knowledge/ expertise must be sufficient to perform the job duties involved in the occupation in the normally accepted manner. **Employer will accept any suitable combination of education, training, or experience. ** Fluency (speaking, reading & writing) in Mandarin. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Semi-monthly |
| Overtime Available: | Yes |
| Overtime Rate: | $1.5 - $1.5 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Standard payroll deductions per company policy. |
| Required tools, supplies and Equipment to be provided: | EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree (or foreign equivalent) in Hospitality and Tourism Management, Business or closely related field and 3 year of experience in the service/hospitality industry, job offered or related occupation. Special Requirements Must possess knowledge/expertise with the following: 1. Working in a culturally diverse environment within the service/hospitality industry. 2. Use of budgeting and financial software, including excel spreadsheet; Microsoft word and power point to present to senior management or clientele. 3. Knowledge of business and management principles involved in strategic planning, leadership techniques and coordination of people and resources in a luxurious clientele environment. 4. Experience and creativity in creating luxurious events for VIP clientele that promote exclusivity in shopping experiences. Knowledge/ expertise must be sufficient to perform the job duties involved in the occupation in the normally accepted manner. **Employer will accept any suitable combination of education, training, or experience. ** Fluency (speaking, reading & writing) in Mandarin. Send your resume to: DFS Saipan Ltd ATTN: Esther Ada DFS Galleria, P.O. Box 500528 Saipan, MP 96950 CNMI **Must reference JOB CODE#: KC-01 when applying. |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | None |
| Comments: |