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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | D.W., LLC. |
| DBA: | D.W., LLC. |
| Address: | PMB 397 Box 10001 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-285-4413 |
| Other Number: | |
| Contact D.W., LLC. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Sadog Tasi |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Customer Service Representative |
| Announcement Number: | 18-03-56960 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 3/7/2018 |
| Closing Date: | 3/22/2018 |
| Salary Range: | $7.05 to $7.25 / Hourly |
| Job Title: | Customer Service Representative |
| Job Duties: | Confer with customer by telephone or in person in order to provide information about the services. Keep records of customers interactions and transactions. Resolve customers' service complaints and ensure effective solutions. Contact customers in order to respond to inquiries or to notify them for any planned adjustments or scheduling. Determine charges for services, collect payments or deposits and arrange for billings. Complete service contract forms and verify accuracy of information. Perform other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Need anywhere from a few months to a year proven customer support work experience; Customer oriented and ability to adapt/respond to different personality types. Excellent communication & listening skills. Ability to establish and maintain good customer relationship. Can work on flexible time and must be available to work on weekends. Preferably Chinese speaking |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.575 - $10.875 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI Wages & salaries taxes and Federal tax. FICA tax as required. |
| Required tools, supplies and Equipment to be provided: | none |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | none |
| Fringe Benefits: | Provide workers' compensation |
| Comments: |