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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific Resort Hotel-Saipan |
| Address: | PO Box 10003, PMB 1188 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9901 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Saipan |
| Job Classification: | Management Occupations |
| Job Title: | Assistant Vice President – Hospitality and Affairs |
| Announcement Number: | 18-03-56654 |
| Job Classification: | Management Occupations |
| Opening Date: | 3/2/2018 |
| Closing Date: | 3/17/2018 |
| Salary Range: | $110000 to $160000 / Annually |
| Job Title: | Assistant Vice President – Hospitality and Affairs |
| Job Duties: | • Develops and implements strategic plans for the departments (including but not limited to Casino F&B, Purchasing, Transportation) complying with the Company’s strategic vision and plan • Periodically monitors the performance of the Company against the approved strategic objectives and goals • Performs and presents hospitality industry and market research to enable a smoother decision making process for CEO and top management • Communicates, directs and manages all functions performed within the departments • Initiates and leads any business liaison and corporate/company affairs assigned by management. • Assists to develop quality service standard and maintains the established service standard for all VIP guests and all level customers • Assists with executive level reporting to ensure and maintain industry best practices • Coordinates Departmental strategic planning, to include, project development, along with a standardized training and development program for Casino F&B Management. • Creating, communicating, and implementing the organization’s vision, mission, and overall direction within the departments • Prepare analysis reports to enable a smoother decision making process for CEO and top management. • Assists in developing and monitoring operating budgets, establishing metrics, KPI’s to monitor and drive revenues, service and efficiencies for the departments • Maintains positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greets guests in a courteous and caring manner using personalized service. • Assuring the highest degree of service in VIP Gaming areas is accomplished. • Provides translation services for clients. • Liaise with VIP marketing teams and Casino Operations teams to ensure client’s requirements are met. • Builds and supports a strong and strategically focused VIP Service team. • Actively trains, coaches and motivates the team members in the effective organization and management of the multiple VIP outlets and the development their foreign language Skills so they may effectively communicate with VIP clients. • Monitors spending to ensure that expenses are consistent with approved budgets. • Directs and coordinates, through subordinates, activities of operations departments in order to obtain use of equipment, facilities, and human resources. • Oversees vehicle preventative maintenance programs and activities for the purpose of ensuring company's vehicles are maintained in a safe and effective operating condition. • To Implement standardized systems, operational tools or audits • Implement operational strategies to ensure quality and productivity. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Perform other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • Professional background in fine dining operations, hotel operations, luxury villa operations and luxury yacht operations • Bachelor’s degree in Hospitality or equivalent working experience • Good command of both English & Chinese language to deal with Asian & International guests and communicate/manage employees of different level of positions in the Company, with additional knowledge of Japanese/Korean is preferred. • Must have at least 10 years of experience in a multicultural service environment with a focus on VIP guests from China, Japan and/or Korea • Experience in a Casino/Junket environment as a manger or similar/higher position preferred • Capable of managing 100+ team members • Showcase clear emphasis on quality and maintain excellent guest services at all times • In-depth knowledge of the hotel / leisure / F&B / service sector • Strong leadership skills to effectively manage and motivate the team to achieve high level of performance and exceed targets • Must be able to significantly contribute towards achieving KPIs and set goals • Should have a sound knowledge on Sales and Marketing in a casino environment • Able to train and coach the workforce and lead by example • Capable enough to work on cost control, budgets and supervise other required details of the department’s financial records • Ability to review and comprehend all necessary clients’ documentation • Ability to observe and direct actions of fellow Team Members as required • Develop and administer Multi Cultural training for the departments, including but not limited to Casino F&B, Purchasing, Transportation • Self-motivated, well-organized, responsible, friendly and polite with excellent communication and interpersonal skills • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations. |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 3/2/2018 |
| Anticipated closing date of employment: | 3/1/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you |