Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | American Bopan (CNMI), LLC |
| DBA: | American Bopan (CNMI), LLC |
| Address: | PMB 1120, P.O.Box 10003 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-285-1760 |
| Other Number: | |
| Contact American Bopan (CNMI), LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 6 |
| Number of Openings Currently Available | 6 |
| Specific Worksite location: | Tanapag and Capitol Hill |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Guest Services Agent |
| Announcement Number: | 18-02-56121 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 2/26/2018 |
| Closing Date: | 3/13/2018 |
| Salary Range: | $7.25 to $7.5 / Hourly |
| Job Title: | Guest Services Agent |
| Job Duties: | Answers telephone calls from guests seeking to make or cancel hotel reservations. Greets arriving guests, assigns rooms, issues keys, and collects guest payment and billing information. Answers guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements. Provides guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner. Deals with irate guests and find ways to resolve issues to the guest's satisfaction. Serves as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale. Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. Upon checkout, calculates the guest's final bill and collect payments. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High school or General Educational Development diploma and one or two years of customer service experience. There are certificates and associate's degrees in customer service and hospitality. Certification for on-the-job training under direct supervision of a front desk manager or another experienced worker. In-house training may include learning how to use the billing and reservation computer systems, managing a multi-line telephone system, familiarity with hotel facilities, customer service, and communication skills. Demonstrates responsibility, friendliness, and proper grooming. Demonstrates proficiency and honesty in handling money for this position. Willing to seek out additional training workshops or certification courses in hospitality and business management. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $11.25 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI and federal withholding taxes and other applicable statutory deductions. |
| Required tools, supplies and Equipment to be provided: | None. |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | Yes |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Workmen's compensation. |
| Comments: |