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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific Resort Hotel-Saipan |
| Address: | PO Box 10003, PMB 1188 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9901 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Saipan |
| Job Classification: | Arts, Design, Entertainment, Sports, and Media Occupations |
| Job Title: | Assistant Director - Hospitality & Affairs |
| Announcement Number: | 18-02-54810 |
| Job Classification: | Arts, Design, Entertainment, Sports, and Media Occupations |
| Opening Date: | 2/9/2018 |
| Closing Date: | 2/24/2018 |
| Salary Range: | $60000 to $100000 / Annually |
| Job Title: | Assistant Director - Hospitality & Affairs |
| Job Duties: | • Oversee all operations for the Hospitality department, including managing day-to-day team functions and achieving strategic objectives for shuttle • Manage and monitor budget operation and marketing strategies to produce the highest level of customer service. • Implementation of programs and initiatives that meet established property and department strategic goals and tactics • Ensure the department is operating in a safe work environment using reports, walking designated areas, and onsite monitoring of conditions and employees to ensure property safety standards, policies and procedures are being enforced and followed. • Interact with department and company team members, management, and contractors professionally and positively. • Interact with guests and internal staff from Asian and international countries. • Address escalated guest issues and provide satisfactory resolutions while remaining professional and courteous, especially while handling difficult or emotional customers. • Oversee coordination of Hospitality for all special events with other departments • Troubleshoot operational issues as they arise, and adjust current or implement new practices, policies, and/or procedures, as needed, to support long-term resolution • Oversee hiring practices, conduct interviews, and make quality hiring decisions. • Responsible for training and succession planning processes that follow the company’s diversity commitment and compliance with company policies and legal requirements. • Discipline and coach employees as needed • Develop leadership and operational skills for Hospitality Supervisors, Dispatchers and Shuttle Driver. • Build and maintain relationships with all outside vendors including vehicle maintenance service centers, phone companies and radio companies. • To Implement standardized systems, operational tools or audits • Implement operational strategies to ensure quality and productivity. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Perform other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • High School diploma or above; or equivalent working experience • At least eight (8) years of Concierge/ Transportation/Limo experience in a well-established Casino / 5 Star hotel/ Well-known property, minimum of five (5) of those years in a managerial or supervisor role • Ability to communicate in English to deal with guests and internal staff from Asian and International countries; knowledge of Chinese is an advantage. • Ability to operate Microsoft Windows & Office software and transportation/ Hospitality management system. • Strong leadership skills to effectively manage and motivate the team to achieve high level of performance and exceed targets • Customer service oriented • Able to work on shifts and be flexible regarding work schedules according to business demands. • Self-motivated, well-organized, responsible, friendly and polite with excellent communication and interpersonal skills Need several years of work experience. • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $1.5 - $1.5 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations. |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 2/9/2018 |
| Anticipated closing date of employment: | 2/8/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you |