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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific Resort Hotel-Saipan
Address: PO Box 10003, PMB 1188
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9901
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan
Job Classification: Management Occupations
Job Title: Manager – Reservation & Revenue
Announcement Number: 18-02-54243
Job Classification: Management Occupations
Opening Date: 2/4/2018
Closing Date: 2/19/2018
Salary Range: $53000 to $65000 / Annually
Job Title: Manager – Reservation & Revenue
Job Duties: • Oversee revenue management, reservation system and distribution strategy of the hotel and manage day to day yield operations • Handle guest and travel agencies from all over the world, mainly from Asia regions (China, Japan & Korea, etc.) • Conduct strategic analysis of hotel performance data to identify actionable insights • Develop daily, weekly, and monthly occupancy and revenue forecasts • Optimize and expand distribution partnerships • Evaluate effectiveness of property pricing and revenue management strategies and develop projections for strategy changes • Plan and execute projects to improve revenue at hotel • Monitoring telephone manner and general performance of reservations staff • Manage, coach and develop all team members within the department to ensure competence, performance and succession objectives are met • Manage departmental and individual absenteeism and turnover levels to meet targets • Develop and organize appropriate training to ensure competency standards are maintained • Ensure guest history records and general guest information have been identified and accurately recorded in the system • Ensure that sufficient staffing is present to meet the daily business demands • Identify top producing accounts to ensure proper recognition by reservation staffs • Maintain excellent communication with all supporting departments • Maintain current product knowledge of events and facilities to ensure guests receive accurate, timely information and advice • Through leadership and supervision, encourage behaviors that promote health and safety responsibility, accountability and awareness • Make analysis on business situation using Revenue Management tools • Having knowledge of entire reservation procedure according to International hotel manual system • Report accidents, injuries, unsafe work conditions and/or security issues to supervisors • Interact with department and team members, management, and contractors professionally and positively. • Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications. • Adhere to the company policies and procedures and comply with the Code of Conduct. • Perform other related duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: • Must have 4 - 5 years’ experience in reservation operations or revenue management in a 5 star hotel / well known property including 2 - 3 years’ supervisory experience • Bachelor’s Degree Holder or equivalent working experience • Equivalent professional training is preferred • Knowledge of Hotel Property Management System (preferably Opera) • Excellent interpersonal / presentation skills • Experience in managing budgets, revenue proposals and forecasting results • Strong leadership skills to effectively manage and motivate the team to achieve high level of performance and exceed targets • Responsible self-starter, capable of handling multi-faced projects and of working under pressure • Proactive and innovative problem solver • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of employees • Able to work on flexible shifts including overnight, weekends and holidays on rotation basis • Fluent in English • Ability to communicate in Asian languages (either Chinese, Korean or Japanese) • Self-motivated, well-organized, responsible, friendly and polite with excellent communication and interpersonal skills • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi- Weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations.
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 2/4/2018
Anticipated closing date of employment: 2/3/2020
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you