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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Imperial Pacific Resort Hotel-Saipan |
| Address: | PO Box 10003, PMB 1188 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9901 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 2 |
| Number of Openings Currently Available | 2 |
| Specific Worksite location: | Saipan |
| Job Classification: | Management Occupations |
| Job Title: | Assistant Manager – Reservation & Revenue |
| Announcement Number: | 18-02-54214 |
| Job Classification: | Management Occupations |
| Opening Date: | 2/4/2018 |
| Closing Date: | 2/19/2018 |
| Salary Range: | $45000 to $52240 / Annually |
| Job Title: | Assistant Manager – Reservation & Revenue |
| Job Duties: | • Assist in develop and recommend the budget, labor cost plans and objectives and manage within those approved plans • Assist Reservations Manager in planning duty roster • Be accountable for the proper handling of telephone reservations, correspondence pertaining to both F.I.T. and group reservations • Ensure group blocks, name lists and meal arrangements are being updated correctly • Handle guests and travel agencies from all over the world, mainly from Asia regions (China, Japan & Korea, etc.) • Responsible for recording company/travel agent rates both in system and correspondence file • Monitoring telephone manner and general performance of reservations staff daily • Assist in managing , coaching and developing all team members within the department to ensure competence, performance and objectives are met • Manage departmental and individual absenteeism and turnover levels to meet targets • Develop and organize appropriate training to ensure competency standards are maintained • Ensure guest history records and general guest information have been identified and accurately recorded in the system • Ensure that sufficient staffing is present to meet the daily business demands • Conduct shop call to monitor changes in pricing strategy from competitor hotels • Identify top producing accounts to ensure proper recognition by reservation staffs • Maintain excellent communication with the all supporting departments • Make analysis on business situation using Revenue Management tools • Maintain current product knowledge of events and facilities to ensure guests receive accurate, timely information and advice • Take full responsibilities of the Manager – Reservation & Revenue in his/her absence • Through leadership and supervision encourage behaviors that promote health and safety responsibility, accountability and awareness • Having knowledge of entire reservation procedure according to International hotel manual system • Report accidents, injuries, unsafe work conditions and/or security issues to supervisors • Interact with department and team members, management, and contractors professionally and positively. • Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications. • Adhere to the company policies and procedures and comply with the Code of Conduct. Perform other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • Must have 2 years’ supervisory level experience in reservation operations in a 5 star hotel / well known property • Bachelor’s Degree Holder or equivalent working experience • Equivalent professional training is preferred • Knowledge of Hotel Property Management System (preferably Opera) • Excellent interpersonal / presentation skills • Experience in managing budgets, revenue proposals and forecasting results • Strong leadership skills to effectively manage and motivate the team to achieve high level of performance and exceed targets • Responsible self-starter, capable of handling multi-faced projects and of working under pressure • Proactive and innovative problem solver • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of employees • Able to work on flexible shifts including overnights, weekends and holidays on rotation basis • Fluent in English • Ability to communicate in Asian languages (either Chinese, Korean or Japanese) is an advantage • Self-motivated, well-organized, responsible, friendly and polite with excellent communication and interpersonal skills • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Able to multi-task. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi- Weekly |
| Overtime Available: | No |
| Overtime Rate: | $0 - $0 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations. |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 2/4/2018 |
| Anticipated closing date of employment: | 2/3/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you |