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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Docomo Pacific (Saipan), Inc. |
| DBA: | Docomo Pacific (Saipan), Inc. |
| Address: | Gualo Rai Commercial Center, Middle Road, P.O. Box 502146 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 671-688-9896 |
| Other Number: | 670-488-2273 |
| Contact Docomo Pacific (Saipan), Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Gualo Rai Commercial Center, Middle Road, Saipan MP 96950 |
| Job Classification: | Installation, Maintenance, and Repair Occupations |
| Job Title: | Tech Zone Supervisor |
| Announcement Number: | 18-01-52839 |
| Job Classification: | Installation, Maintenance, and Repair Occupations |
| Opening Date: | 1/17/2018 |
| Closing Date: | 2/1/2018 |
| Salary Range: | $14 to $14 / Hourly |
| Job Title: | Tech Zone Supervisor |
| Job Duties: | Duties: Programming / Provisioning of all Handsets / Wireless devices utilizing knowledge of all Handsets / Wireless devices and its features and understanding of all applications / protocols required for handsets and wireless devices. Understanding all accessories and hardware for handsets and wireless devices. Diagnose or trouble shoot cellular devices. Repair cellular devices in a timely matter. Upgrading of software (os) of handsets. Assist business sales on issues of cellular devices. Assist team in exceeding repair and service times. Maintain a clean and well-organized work area. Maintain and process seedstock and parts as per SOP. Assist Manager in overseeing all aspects of techZONE operations. Prepare or assist in preparation of techZone staff and conduct and/or coordinate training for new and established staff. Prepare and manage service reports daily, weekly, and monthly. Maintain and manage inventory reports daily, weekly and monthly. Ensure customer issues are resolved in a timely manner. Present TechZone updates and reports to Senior Leadership Team. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Minimum Qualifications: High School Diploma or GED required (may be foreign educational equivalent) and 2 years of experience as inventory support for telecommunications company. Ability to train and support to the techZONE team; research cellular handset/devices for software (OS) upgrades; repair and diagnose cellular devices, work to ensure the highest level of customer service and repairs. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $21 - $21 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | FICA, Medicare and withholding tax. |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 10/1/2018 |
| Anticipated closing date of employment: | 9/30/2019 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | None |
| Fringe Benefits: | Fringe benefits available after 90-day probationary period. Employer paid medical and dental insurance premium. 401(k) employer match up to a maximum of 3.5% of contribution, premium for life insurance policy for coverage in the amount of annual wages; Docomo Pacific (Saipan) provided unlimited local calls, unlimited local SMS, unlimited data and cable services and optional enrollment in Docomo Pacific (Saipan)’s Mobil Fleet Card Program. Workers compensation provided. |
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