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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Insurance & Business Management Corp. |
| DBA: | Insurance & Business Management Corp. |
| Address: | Unit 104 MJ Building, Garapan Village Saipan, MP, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-7898 |
| Other Number: | 670-234-6939 |
| Contact Insurance & Business Management Corp. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Garapan, Saipan |
| Job Classification: | Sales and Related Occupations |
| Job Title: | Travel Consultant 41-3041.00 |
| Announcement Number: | 17-06-49711 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 6/20/2017 |
| Closing Date: | 7/5/2017 |
| Salary Range: | $7.35 to $8 / Hourly |
| Job Title: | Travel Consultant 41-3041.00 |
| Job Duties: | JOB SUMMARY: Fulfills customers’ travel related requests in airline ticketing arrangements, hotel accommodations and car rental to result in the maximized profitability for the client and MITA Travel. Provides customer service through the communication of travel related information. Essential Duties and Responsibilities Include: Booking reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries. Conforms to client travel standards. Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications. Remains informed of all airline rules and regulations and current affairs. Communicates information to clients accurately and appropriately. Maintains client profiles, ensuring special requests and reward program information such as frequent flyer/driver/hotel stay are included. Ensures optimum customer service through the effective use of phone systems and positive telephone service techniques. Knows and properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts. Other duties as required by the company. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Associates Degree in a related travel industry field plus two years of related work experience OR high school diploma or equivalent and five years minimum travel industry experience as a Travel Consultant with strong sales and customer service skills; experience with one or more GDS systems, ability to read, define and apply International tariff, fare rules, taxes, hub utilization and explicit knowledge/application of International airline contracts; proficient with Amadeus selling platform and IATA billing and settlement plan; able to assist in all aspects of arranging/booking travel including air, hotel, car and alternate ground transportation; has strong aptitude/understanding for booking highly complex multiple leg international itineraries; capable of prioritizing, multi-tasking and handle high volume effectively; effective follow-up skills; demonstrates a highly professional attitude and personal presentation in all verbal and written communications; flexibility to work any shift. Bilingual a plus. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $11.025 - $12 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Subject to taxes and other withholdings as required by law or applicable policies of the company. |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 8/1/2017 |
| Anticipated closing date of employment: | 8/1/2018 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Workers compensation provided. |
| Comments: | MUST BE US CITIZEN, PERMANENT RESIDENT OR SHOW PROOF OF ELIGIBILITY FOR EMPLOYMENT IN THE CNMI. Applications and required documents are available on site or via email. Send an email request for the application package to resumes@mita-travel.com. Only complete applications will be considered if submitted to MITA Travel on or before the closing date at 5:00 PM Saipan time, in person or via email. |