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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Best Sunshine International |
| Address: | PO Box 10003, PMB 1188 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9901 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 5 |
| Number of Openings Currently Available | 5 |
| Specific Worksite location: | Saipan |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Rooms Division Intern |
| Announcement Number: | 17-05-49611 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 5/31/2017 |
| Closing Date: | 6/15/2017 |
| Salary Range: | $7.25 to $7.25 / Hourly |
| Job Title: | Rooms Division Intern |
| Job Duties: | II. Essential Tasks – Housekeeping: • Represent management in the handling of guest complaints, compliments and suggestions in a diplomatic manner • Coordinate and provide administrative support to all areas of Housekeeping department • Maintain all employee records within the Housekeeping department • Maintain the security of all room keys and locks to various cabinets and drawers • Consistently update records of lost and found • Create Housekeeping, Room Attendant, and Supervisor worksheets and checklist • Ensure all guest requests are addressed and provided on a timely manner • Obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharge to prepare work assignments • Assess inventory, assign, inspect, verify, and report status of rooms/suites • Communicate and coordinate to ensure efficient repairs and maintenance related to guestrooms and public areas • Assist in inspecting rooms cleaned earlier by other housekeepers • Perform room inspections after Housekeeping staff complete room list • Attend staff department meetings, communicating pertinent information to associates and managers. • Perform other ad-hoc duties. III. Essential Tasks – Front Office • Coordinate with all departments concerned in order to maintain Front Office functions properly • Assign and approve duty roster for all Front Desk staff • Accurately answer inquiries from potential guests and accept hotel reservations • Coordinate staff training on telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. Also, assist in training staff on suggestive selling techniques to sell room nights to increase occupancy and revenue • Assist in supervising daily shift process ensuring all team members adhere to standard operating procedures • Allocate rooms to expected arrivals after checking the guests preference and special requests • Operate front desk equipment, including assisting incoming and outgoing calls, setting wake-up calls, enabling do-not-disturb, and paging for in-house guests • Ensure Front Office log book and hotel log book is always updated and acted upon • Attend staff department meetings, communicating pertinent information to associates and supervisors. • Perform other ad-hoc duties. IV. Essential Tasks – Spa & Recreation • Assist with the departments operational budget ensuring that it is in line and costs are strictly controlled • Ensure that booking strategies utilize therapist’s time effectively and maximize revenue • Assist with coaching and evaluate spa team performance • Answer questions about services, general property information and amenities • Ensure adherence to quality improvement or corrective action plans • Responsible for coordinating training of all associates on the social recreation team • Assist in establishing administrative rules and regulations, polices and procedure for the department • Assist in developing long range plans for the department by setting and meeting yearly and monthly goals and objectives • Attend staff department meetings communicating pertinent information to associates, managers and the director • Assist in operating all social and group recreation programs and assist in the maintenance and upkeep of recreation facilities • Continually come up with enhance crafts, family activities, camp, games and experience throughout out property. Also, create and implement new activities for all ages. • Monitor recreation areas and restrooms to a ensure a clean and safe environment • Assist in all aspects of Group Recreation to include booking procedures, professionally representing the department and acting as the point person for the group, plan and coordinate agendas and activities for the group, attend planning meetings • Carry out duties as they relate to: scheduling, payroll, recruiting, training, financials, MOS, inventories, ordering, and safety procedures. • Attend staff department meetings communicating pertinent information to associates, managers and the director V. Essential Tasks – Butler Services • Ensures appropriate staffing consistent with needs and within the constraints of the organization’s physical and financial resources • Makes certain that all Butlers go to the guest suites assigned to them, introduce themselves and explain the services they will be offering once checked in; • Ensures that all Butlers in his/her team attend meetings, training activities, courses and all other work-related activities as required • Assists in evaluating the performance of all Butlers • Ensures that all personalized services and information are provided to eligible suite guests • Drive departmental and individual goals with Butlers and record the results • Assists in creating and providing training, coaching and counseling for butlers • Familiar with the recruitment process and conduct interviews when necessary • Understand the disciplinary procedures and apply them as needed • Gather, summarize, and utilize information about the property and the surrounding area amenities, including special events and activities. • Attend staff department meetings, communicating pertinent information to associates and supervisors. • Perform other ad-hoc duties. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • College student currently studying Hospitality or Hotel Management • Good leadership skills, communication skills and staff motivation • Excellent planning, organizational and execution skills • Responsible self-starter, capable of handling multi-faced projects and of working under pressure • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Able to work on flexible shifts including overnights, weekends and holidays on rotation basis • Fluent in English • Ability to communicate in Asian languages is an advantage (either Chinese, Korean or Japanese) • Ability to multi-task. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $10.875 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations |
| Required tools, supplies and Equipment to be provided: | Company will provide basic necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 7/26/2017 |
| Anticipated closing date of employment: | 7/25/2018 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to Company Approval |
| Comments: | Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901 . Thank you |