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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | COMMONWEALTH UTILITIES CORPORATION (CNMI GOVERNMENT) |
| DBA: | COMMONWEALTH UTILITIES CORPORATION (CNMI GOVERNMENT) |
| Address: | P.O. Box 501220 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-664-4282 |
| Other Number: | 670-235-5133 |
| Contact COMMONWEALTH UTILITIES CORPORATION (CNMI GOVERNMENT) via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 3 |
| Number of Openings Currently Available | 3 |
| Specific Worksite location: | CUC Call Center |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Dispatach Operator |
| Announcement Number: | 17-05-49549 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 5/22/2017 |
| Closing Date: | 6/6/2017 |
| Salary Range: | $16742 to $16742 / Annually |
| Job Title: | Dispatach Operator |
| Job Duties: | Under the direct supervision of the Chief Financial Officer or his/her designee. Monitors radio communications in order to dispatch crews for troubleshooting and for related service calls. Receives incoming calls reporting complaints or issues related to water, sewer or power utilities; provides general customer service; and routes service calls to appropriate resource. Organizes and maintains file systems and pertinent records. Performs data entry; maintains and updates logs and dispatch related documentation. Maintains requisitions. Follows up with customers to provide basic information, status updates, and to verify customer’s experience and any remaining service needs. Performs other duties of a similar nature and level as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High School Diploma or GED or ABE Program AS and up to 1 year of customer service experience. Knowledge of: Customer service principles; Basic recordkeeping principles; Radio communications equipment procedures; Modern office technology. Skills in: Providing customer service; Monitoring and utilizing radio communications and equipment; receiving and routing service or problem calls; entering, updating and maintaining data; organizing and maintaining filing systems and records; preparing and updating logs, records and related documentation; performing follow up calls to ensure adequate service provision; utilizing a computer and relevant software applications; utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others to sufficiently exchange or convey information and to receive work direction. Applicants may be tested. Subject to pre-employment drug test. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $1.5 - $1.5 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | none |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 6/25/2017 |
| Anticipated closing date of employment: | 6/26/2017 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Annual Leave, Sick Leave, 401k, |
| Comments: |