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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Imperial Pacific Resort Hotel-Saipan
Address: PO Box 10003, PMB 1188
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9901
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 15
Number of Openings Currently Available 15
Specific Worksite location: Saipan
Job Classification: Personal Care and Service Occupations
Job Title: VIP Executive Host
Announcement Number: 17-10-51245
Job Classification: Personal Care and Service Occupations
Opening Date: 10/17/2017
Closing Date: 11/1/2017
Salary Range: $16.59 to $20.19 / Hourly
Job Title: VIP Executive Host
Job Duties: • Display a positive demeanor and maintain composure under all circumstances and fit well in the company's service and operational culture. • Maintain a working knowledge of the VIP program in order to effectively assist guests. • Provides exceptional level of personalized service to VIP guests. Maintain a working knowledge of the property, as well as current and upcoming special events/promotions in order to advise customers and fellow employees of same, whenever possible. • Assists with maintaining player accounts, recording player information and assisting with casino promotions, tournaments, etc. • Coordinates VIP guest transportation requirements, gaming activities and any other special needs/requests. • Resolves customer conflicts which relate to VIP guests and services • Ensure compliance with all applicable laws and gaming regulations. • Act as Liaison between VIP guests and Gaming personnel/management when required. • Building goodwill and loyalty by ensuring client satisfaction during all phases of the player’s visit • Assist in handling VIP guests from all over the world, mainly from Asia regions (China, Japan & Korea, etc) • Assists in planning and implementation of Casino Marketing activities. • Account settlement. • Assist on gaming floor services including exchanging casino chips and greeting guests • Assist to increase the amount of new membership and maintain a good relationship with all guests. •Perform other related duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: • High school graduate with good communication skills • Must have a minimum of a few months to 1 year customer service and casino marketing experience • Be 21 years of age. • Must be able to work on flexible shifts including overnight, weekends and holidays on rotation basis. • Must be able to sit or stand for long periods of time. • Ability to speak and write in Asian languages, preferred (either Chinese, Korea and/or Japanese)
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: Yes
Overtime Rate: $24.885 - $30.285
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 10/17/2017
Anticipated closing date of employment: 10/16/2020
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you